If you would like to give us any feedback or wish to make a complaint, please complete our Feedback and Complaints Triage.

Comments and Complaints

Gloucester City Health Centre has a complaints procedure, which has been setup to deal with any complaints about the service we offer. If you wish to make a complaint, please telephone 01452 891110 and ask to speak to the practice manager, who is responsible for administering complaints. A member of the reception team or the practice manager can provide you with a copy of our complaints procedure and complaints form.

We are happy to listen to ideas and suggestions that will help to improve our service. Writing to the practice manager, putting a comment in the box in the reception or filling our online feedback form are ways of letting us have your comments.